Contact us
Email us and include your device and app version. We usually reply within two business days.
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Answers to common questions, and a real person when you need one.
Email us and include your device and app version. We usually reply within two business days.
Email supportAllow notifications for AiPal in your device settings, and keep Focus or Do Not Disturb from silencing it. On Mac, open Settings → Diagnostics in the app to check delivery.
Allow Microphone and Speech Recognition for AiPal in your device settings, then try again.
Open the subscription screen in the app, or manage it in your App Store or Google Play account. Deleting the app does not cancel a subscription.
Follow the steps on our account deletion page. You can delete in the app, or ask us by email if you no longer have it. How to delete your account
Yes. Review, edit or delete any remembered detail from the Privacy and memory screen.
Press Option-Space, or choose Quick AiPal from the menu bar icon. Pin the panel to keep it on screen.